SHIPPING & RETURNS

All herbal remedies and physical products are final sale due to the handmade and personal nature of these items. 

 

If your remedy arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so the situation can be reviewed and resolved. 

 

Due to the nature of energetic services, once a purchase has been completed, refunds, exchanges, and cancellations are not permitted. 

 

Because Sacred Container is a longer-term commitment, a pause may be requested and agreed upon in writing for those experiencing unanticipated life events such as serious illness, bereavement, or family emergency.

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Refunds will not be provided for unused portions of any container. 

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Processing Time

All herbal remedies and physical products are prepared with care. Orders are typically processed within 5–7 business days before shipment.

Processing times may vary during periods of high volume, holidays, or circumstances outside of our control.

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Shipping

Once your order has shipped, you will receive any available tracking information through the email provided at checkout.

Shipping times vary depending on the shipping provider, destination, and current postal conditions. We are not responsible for delays caused by shipping carriers, weather, incorrect addresses provided at checkout, or circumstances outside of our control.

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Incorrect or Damaged Orders

Please ensure your shipping address is accurate before completing your purchase.

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with your order information and photos of the issue so we can review and assist.

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Lost Packages

Once an order has been shipped and tracking information confirms delivery, we are not responsible for lost, stolen, or misplaced packages. Please contact the shipping carrier directly for assistance with delivery issues.

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International Shipping

At this time, shipping availability and requirements may vary. Customers are responsible for ensuring that any products ordered are permitted in their location and for any applicable customs fees or restrictions.

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